China warns online travel platforms against automated train ticket programmes

People walk past a logo of Meituan at its booth at the 2022 World Robot Conference in Beijing, China August 18, 2022. REUTERS
BEIJING, April 10 (Reuters) – Chinese authorities summoned seven online platforms selling train ​tickets including Trip.com  Meituan  Tongcheng and Alibaba’s Fliggy, warning the firms against disruptive, automated ticketing programmes.
Companies ​are “prohibited from using automated programs ​to conduct large-scale, high-frequency ticket-snatching ⁠operations that interfere with the ​security verification measures” and the ​normal operation of the official ticket selling system known as “12306”, according to a ​statement released by the ​Cyberspace Administration of China on Friday.
China’s railway ‌recorded ⁠over 4.6 billion passenger trips in 2025, and travellers sometimes turn to software claiming to ​improve their ​chances ⁠of securing coveted tickets when they fail to ​book successfully through the official ​channel, ⁠especially during peak travel periods such as the Lunar New Year ⁠holiday, ​the world’s largest ​annual human migration.

Reporting by Xiuhao Chen and ​Ryan Woo; Editing by Alison Williams

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